Guides for shopkeepers
19 short, practical guides for running a tidy, profitable shop. Written by the ShopMaz developer for real shop routines, and free to read.
Getting started
Getting started with ShopMaz in 10 minutes
Set up ShopMaz on your phone: sign in, fill your shop profile, add products, record your first sale and install the app on your home screen.
Read guideSelling and billing
How to record a sale quickly and correctly
Learn the fastest way to bill a customer: add items by search or scan, apply discount and tax, choose cash, wallet, card or credit, and share the receipt.
Read guidePrinting receipts: Bluetooth thermal printers and PDF bills
Connect a 58 mm or 80 mm Bluetooth thermal printer, print neat receipts with your shop name, and fix the most common printing problems.
Read guideHow to handle customer returns without hurting your records
A simple return policy for small shops and how to record returns so stock, cash and the credit ledger stay correct.
Read guideStock and products
How to manage inventory in a small shop
A practical routine for counting stock, setting reorder levels and cutting losses from expiry and theft in a small retail or wholesale shop.
Read guideBarcode scanning and labels: faster billing, fewer mistakes
How to scan barcodes with your phone camera or a USB or Bluetooth scanner, fix common scanning problems and print your own labels for loose items.
Read guideTrack expiry dates and stop losing money on dead stock
How to record batch expiry dates, sell the oldest stock first, discount near-expiry items and clear slow stock before it turns into a loss.
Read guideSuppliers and purchase orders: buy smarter, pay on time
Keep a ledger for every supplier, raise purchase orders, receive stock correctly and know exactly how much you owe and when.
Read guideReduce stock losses from theft, mistakes and wrong counts
Find out where stock disappears, from data entry mistakes to theft, and use counts, adjustments and the Stock check screen to close the gaps.
Read guideCredit and customers
Credit ledger: how to give credit without losing money
Simple rules for recording credit sales, collecting payments and keeping good customers, so your khata stays healthy.
Read guideHow to recover overdue credit without losing the customer
A calm, step-by-step way to follow up on unpaid credit with WhatsApp reminders, part payments and clear limits, while keeping good customers.
Read guideMoney and profit
Profit and loss for shopkeepers, explained simply
Understand margin, expenses and daily cash closing so you know if your shop is really making money, with simple examples.
Read guideA 10-minute daily closing checklist for your shop
Close your shop day in ten minutes: count cash, match it with your sales records, check credit and expenses, and catch small mistakes early.
Read guideHow to track shop expenses and see your real profit
List every cost of running your shop, separate fixed and variable expenses, record them as they happen and learn what your real monthly profit is.
Read guideHow to set prices and margins in a small shop
Work out markup and margin, set retail and wholesale prices, handle price changes from suppliers and avoid selling below cost.
Read guideTeam, safety and growth
Add staff and control what each person can do
Track who sells what, give staff their own login on the Premium plan and limit who can edit stock, process returns or change prices.
Read guideBack up and protect your shop data
Keep your shop records safe: sign in with Google, take backups, export to Excel or PDF, lock the app with a PIN and restore everything on a new phone.
Read guideShare your shop on WhatsApp with an online shop link
Turn your product list into a shareable shop link. Customers browse prices and send their order to your WhatsApp, with no website needed.
Read guideUse Mazy, the ShopMaz AI assistant, to understand your shop
Ask Mazy plain questions about your sales, stock and credit in English, Urdu or Roman Urdu, and learn what it can and cannot do.
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